1. Introduction
Solitaire Card Games LLC ("We"or "Pinecone") is committed to protect the privacy of its users ("users" or "you"). This Privacy Policy has been created to inform you about how Solitaire Card Games LLC manages, collects, stores and uses the information you provide in connection with our games ("Service") , and now it points to the game:Pinecone. Please note that the scope of this Privacy Policy is limited only to information collected by us through your use of a Service. By using the Service, you agree to the collection and use of your personal information as outlined in this Privacy Policy. If you do not want Pinecone to collect, store, use, or share your information in the ways described in this Policy, you should not use our Services
2.Information Collected and Used
Payment Information
When you order any good or service through the Services, including any virtual currency or virtual good, our payment processing service provider will collect your name, phone number, email address, mailing address, billing address, and complete credit card information that enables them to receive your payment. Our payment processing service provider may also retain this information to enable you to purchase additional items through our Services without having to re-enter it each time. Please note that purchases from third parties may also be subject to additional policies
Information Collected by Customer Support
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game-play or activity on the Services, and your user name or ID number. We will also store the correspondence and any information contained within.
3.How We Use Your Information
Pinecone’s goals in using your information to provide Services to you, troubleshoot, improve and optimize our Services, contact you, conduct research and create reports for internal use. We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to: Operate and improve our Services;
Understand you and your preferences to enhance your experience and enjoyment using our Services;
Respond to your comments and questions and provide customer service.
Use of Your Information by Others
Third Party Services. We may provide your information to third party companies to perform certain services, including but not limited to hosting services, payment processing, analytics, customer service and to assist us in our marketing efforts. Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information as required by applicable data protection laws.
Advertising. To the extent we display advertising in our Services, we may allow advertising networks of our affiliates and partner networks to collect information about your mobile device to enable them to serve targeted ads to you. Such mobile device data includes the following:
Device make, model and operating system;
Device properties related to screen size & orientation, audio volume and battery;
Carrier;
Operating system;
Name and properties of mobile application through which a consumer interacts with the Services;
Country, time zone and locale settings (country and preferred language);
Network connection type and speed;
IP Address;
Internet browser user-agent used to access the Services;
Advertising ID (IDFA on iOS devices and GAID on Android devices).
The privacy policies of our partners may include additional terms and disclosures regarding their data collection and use practices . We encourage you to check those privacy policies to learn more about their data collection and use practices.
The following are the privacy policy of our partners: Admob, Applovin, Facebook, Unity
4.Security Safeguards.
We takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Services in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
5.Data Retention.
We retains your personal data for as long as needed to provide you Services, unless we are required by law to delete or if we accept your request to delete the information. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.Our Policy Regarding Children.
We do not knowingly collect or solicit personal data from anyone under the age of 17 or knowingly allow such persons to use our Services. If you are under 17, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 17 may provide any personal data. In the event that we learn that we have collected personal data from a child under age 17, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 17, please contact us.
7.Changes to This Policy.
We may update this Policy to reflect changes to our data and information privacy practices. If we make any material changes we will notify you by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this Policy for the latest information on our privacy practices.
8.Contact us
If you have any questions about this privacy policy, please do not hesitate to contact us at info@pineconess.com